Live, Interactive Web Conference CE Policies & FAQs

For FAQ information about our online self-paced Continuing Education courses, please click HERE.


If you are a therapist or supervisor working in a FBMHS agency currently under annual contract with the Center for Family Based Training, you do not have to register for any of our trainings since all staff are pre-enrolled as a group. If you are not one of our contractees and you wish to attend a live interactive webconference CE activity, please contact [email protected] to register a minimum of five days in advance. No registrations are accepted on the day of the workshop.


Once it is confirmed that you are registered with [email protected], you must send full payment within 10 days. (A $30 fee is charged for each check returned for insufficient funds.)   Payment through Paypal is preferred. You can also send a check to:

The Center for Family Based Training
1 Bala Avenue, Suite 125
Bala Cynwyd, PA 19004


For contracted agencies, once a training seat has been purchased, the agency decides whom to assign the slot to. This lends flexibility should a therapist leave the agency.  There are no refunds, unless a CE training is cancelled, or technology issues prevent access.

Persons with Disabilities

Every effort is made to accommodate everyone interested in attending our CE activities, regardless of physical ability. If you are a person with a disability and require special assistance, contact [email protected] specifying special needs and suggested accommodations. Please send this in- formation to the Center for Family Based Training a minimum of 15 days in advance of the CE activity. Otherwise, we cannot guarantee the availability of accommodations.

Requirements for Continuing Education Documentation

For live interactive web-based training, an attendance log will be kept by Zoom.  To receive a CE certificate, the attendee’ must log in at the scheduled time and the name used for registering for the training must match the name identified in the Zoom attendance log.   Also, the Zoom attendance log must show that the attendee was signed into the training for the entire duration of the scheduled training.   For live interactive web-based trainings with both a morning and afternoon session, attendees must attend both. Partial credit is not available.  In addition to proof of attendance for the entire CE activity, to receive a CE certificate, attendees must complete an online  evaluation through the assigned link to Survey Monkey, and if from a noncontracted agency, also paid the tuition fee in full.

How do I get my certificate?

Certificates will be emailed to you after you have attended the entire training and completed the online course evaluation survey. Attendance will be tracked via the Zoom Software. Participants must make sure their name within the Zoom Meeting is the name they used to register to verify attendance.

Continuing Education details

The Center for Family Based Training, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6424. Programs that do not qualify for NBCC credit are clearly identified. The Center for Family Based Training, LLC, is solely responsible for all aspects of the programs.

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors under Section 47.36 of the Board’s regulations.

The Center for Family Based Training, LLC, is approved by the American Psychological Association to sponsor continuing education for psychologists. The Center for Family Based Training, LLC maintains re sponsibility for this program and its content.

The Center for Family Based Training, provider #1309, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB), Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 04/28/2022– 04/28/2025.  NOTE: ASWB approval is only for synchronous distance courses, and recorded asynchronous courses. 

What is the format of the live, interactive web-based trainings? 

Within the Zoom platform, workshops are taught using including lecture, slides, videotaped examples of treatment sessions, and small group discussion. Breakout-rooms are frequently utilized.  Direct interaction with faculty is possible through spoken or chat-based questions and comments throughout the training.

How do I interact with faculty and other participants during live, web-based trainings?

If you have a question during the training, raise your hand or drop it in the chat, and the trainer will address it as soon as possible. The CFBT asks that all participants remain muted unless speaking and to please keep video on unless having technical difficulties. When breakout rooms are used to foster direct interaction between participants, please make sure to interact in the small group discussion

How should I interact during the training?

The CFBT asks that all participants remain muted unless speaking. However, please keep video on unless you are having technical difficulties. When breakout rooms are used, please make sure to interact in the small group discussion. If you have a question, raise your hand or drop it in the chat, and the trainer will address it as soon as possible.

How do you maintain confidentiality during case consultations?

Although CE credit is not provided for clinical case consultations, they complement didactics and are also taught using a live, interactive web-based format.  Due to the extremely confidential clinical case material being shown and discussed during these training activities, attendees must be in a setting where no one can hear or see any parts of the training. If not alone, we encourage the use of headphones or earbuds. The screen cannot be viewed by others at your location. 

Families that are presented in case consultations have signed an authorization with their therapist and agency to do so. Still, if attendees have a personal history, directly or indirectly, with any of the children or families presented in a case consultation, they MUST let their supervisor know and then promptly excuse themselves from the training for the duration of the case discussion. Also, keep in mind that all case material discussed in case consultations remains in the trainings. DO NOT discuss cases presented with anyone outside of the training.

Who are the trainers and what are their qualifications?

All faculty are licensed in either psychology, social work, professional counseling, or marriage/family therapy. And they are all highly experienced practicing family therapists. For greater detail about the qualifications of each faculty member, please see our faculty pages.  

Are faculty free from potential conflicts of interest?

None of the faculty at this time has any commercial interests in any of the ideas, programs, or interventions presented in the trainings.  When an invited speaker does have potential conflicts, they will be listed at the beginning of the presentation.

How do you address a grievance with The Center for Family Based Training?

All grievances should be directed to the Continuing Education Director, Dr. C. Wayne Jones. He can be contacted through  email at [email protected], by letter to at 1 Bala Ave, Suite 125, Bala Cynwyd, PA 19004, or by calling (610) 668-1492 ext. 111.

How do procedures for live, in-person CE training differ from that of the live, interactive, web-based format? 

At the present time, The Center for Family Based Training is not offering live, in-person CE training.  However, all the above policies and procedures would apply to in-person training with two exceptions.  One is with respect to documentation of attendance. All attendees must sign the paper and pencil attendance form on site both when entering the training and when leaving.  Attendees must note time in and time out.  For trainings that have both morning and an afternoon session, attendees must sign out for lunch and then sign back in when returning.  

The other difference is about interacting with the faculty and other participants. During live presentations, attendees can make comments and ask questions as in virtual trainings but have the flexibility of physically raising their hands and making eye contact to be recognized.  Although there are no breakout rooms, there are often breakout small group discussions at tables.  

If you have additional questions, please click here to contact The Center for Family Based Training.